Standard Insulin Cooler Cups
- What is the maximum cooling duration?
Answer: When used in conjunction with our ice tubes, our two types of insulin cooler cups can maintain a temperature range of 2 – 25°C for up to 20 + hours. - Is pre-freezing required?
Answer: Our ice tubes need to be pre-frozen in advance. If you want the cooling effect to last longer, it is recommended to pre-cool the cooler cup in the refrigerator simultaneously. - How many insulin pens or medicine bottles can it hold?
Answer: Our small-sized cooler cup can hold a maximum of 4 ice tubes and 1 insulin pen; the large-sized cooler cup can hold a maximum of 10 ice tubes and 1 insulin pen. - Are the product materials safe and non-toxic?
Answer: Yes, all the materials used in our products are safe and non-toxic. - Is it suitable for long-distance travel?
Answer: This insulin cooler cup can provide a maximum insulation time of 15 hours, so it is not suitable for long-distance travel. - How is the cooling effect in a high-temperature environment?
Answer: In an environment of 40°C, the insulation duration within the range of 2 – 25°C can still reach 10 hours. - Is it waterproof?
Answer: Our products are made of stainless steel materials, which can achieve complete waterproofing. - Does it comply with airline carry-on baggage regulations?
Answer: Yes, it does. - Does it have a temperature display function?
Answer: This product does not have a temperature display function for now. - Is it necessary to use ice bags or other coolants?
Answer: It needs to be used in combination with our ice tubes. - Are the ice bags reusable?
Answer: Our ice tubes are reusable. Under normal use without violent handling, they can be used for up to 2 years. - What are the dimensions and weights of the products?
Answer: The dimensions of the small cup are 46mm * 210mm, and the dimensions of the large cooler cup are 65mm * 225mm. - Is it easy to carry and suitable for daily use?
Answer: The small cooler cup is easy to carry around. It can be easily placed in a pocket or bag. The large cooler cup can only be carried in a bag. - Does it have a handle or shoulder strap design?
Answer: No. - Are the internal partitions adjustable?
Answer: There are no internal partitions. - Is it applicable to other medications that require refrigeration?
Answer: Medications with a storage temperature range of 2 – 25°C can all be stored using our products. - Is it easy to clean?
Answer: Yes, it is easy to clean. - Is there a warranty or after-sales service?
Answer: We provide a one-year warranty and after-sales service. - What is the service life of the product?
Answer: Under normal use without violent handling, our cooler cups can be used for at least 2 years. - Are there different colors or styles available?
Answer: Yes. There are four color options for the small cooler cup and three color options for the large cooler cup. - Is there a special space for storing insulin needles or test strips?
Answer: Our insulin cooler cups do not have this function for now. - Does it have a shock-proof function to protect the internal medications?
Answer: There is no shock-proof function for now. - Will the product generate condensate?
Answer: A small amount of condensate will be generated during use. - Can it be placed in a backpack or handbag?
Answer: Yes. - Is it suitable for outdoor activities such as camping or hiking?
Answer: It is suitable for outdoor activities that last no more than 15 hours. If the activity lasts longer, it is recommended to replace the ice tubes in a timely manner. - Does it have a non-slip base?
Answer: Yes. - Is the product price reasonable?
Answer: Based on our product performance and design, our prices are very reasonable. - Is there a user manual or operating guide?
Answer: Yes. - Are there after-sales support or customer service contact methods?
Answer: Yes. Our after-sales support contact information can be found on our website or in the product manual. - Are the ice bags prone to leakage after freezing?
Answer: No, they are not. - Is a special refrigerated environment required for storing the product?
Answer: Normal refrigeration in the refrigerator’s fresh-keeping compartment is sufficient. If you have specific requirements for the refrigeration time, it can be placed in the freezer compartment for freezing. - Are there special cleaning tools?
Answer: No. - Is the interior of the cooler cup corrosion-resistant?
Answer: Yes. - Is it suitable for use by the elderly or children?
Answer: Yes, but children and the elderly should use it under adult supervision. - At what temperature does the cooling performance reach its best?
Answer: Around 15°C. - Does the product packaging include spare ice bags?
Answer: Yes. - Are the ice bags detachable for cleaning?
Answer: Our ice tubes can be cleaned separately. - Can the ice bags be purchased separately?
Answer: Yes. - Does the product have a non-slip outer shell?
Answer: It is equipped with a non-slip base. - Is there multi-language support for the attached instruction manual?
Answer: Yes. - Are the internal materials BPA-free?
Answer: Our materials do not contain bisphenol A. - Is the product prone to damage during transportation?
Answer: Our packaging is designed to prevent damage, so it is not prone to damage during transportation. - Is the cooler cup suitable for daily short trips?
Answer: It is very suitable. - Are there additional accessories available for purchase?
Answer: We have additional ice tubes available for purchase. - Can it be placed in a car cup holder?
Answer: Yes. - Is the product scratch-resistant?
Answer: It can withstand minor scratches. Excessive scratching may cause the surface paint to peel off, but it will not affect its performance. - Will the refrigeration performance decrease with the number of uses?
Answer: No. - Are there any special storage recommendations?
Answer: Normal storage is sufficient. - Is product repair supported?
Answer: We have a one-year warranty period.
